Emergency service

In the event of an emergency during our normal opening hours please call our surgery on 01892 835456 and you will be advised what to do next. We also have specific information for farm and equine emergencies.

Out of hours emergency

If your call is during the night or at the weekend whilst our clinic is closed, please contact 01892 835456.

Pet Emergency Treatment Services Ltd (PETS) is our preferred emergency services partner. They are a dedicated emergency service with full-time night staff who will be alert and effective even at unsociable hours. Their qualified vets and nurses have a special interest, experience and training in all aspects of urgent critical care. Their support allows our vets to be fully refreshed for the day shift.

PETS can provide overnight patient care and our clients are responsible for transporting their pets between practices. PETS are based at Maidstone:

Newnham Court Veterinary Hospital
Bearsted Road
Kent ME14 5EL
Telephone: 01622 734054

For directions please visit PETS Emergency Treatment Services Ltd.

Please note:

  • Healthy Pet Club members do not receive 10% off any of PETS products or services.
  • An out-of-hours consultation fee payable at the time of consultation will be charged. Please ask when you call for the current fee.
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